My purchase was delivered incorrectly, damaged or incomplete. What should I do?

Very annoying, apologies! Send an email to jouke@1608.nl before returning an item. We will reimburse your shipping costs.

When will I get my money back?

1-2 days in the Netherlands, Belgium and Germany.

What is the delivery time of your order?

Within 10 days you will receive a refund of the returned items on your account.

How can I return a product?

If you want to return a product, you can register the package on the site under Return Policy. The return costs are for your own account.

How long does it take for a package to arrive?

At the latest, we try to have your order delivered to your front door 2 days later, but we are always dependent on our delivery service.